Shipping Policy
At Inflate Pro Services Pvt. Ltd., we strive to deliver your Tyre Pressure Platform services and products efficiently and on time. This Shipping Policy outlines the terms and conditions related to the delivery of any physical products or services that may require shipping.
1. Delivery of Services
- Digital Services: Most of our services are provided digitally via the Tyre Pressure Platform and do not require physical shipping. Upon successful payment, you will receive access to the purchased services through your account on the Platform.
- Service Activation: Service activation typically occurs immediately after payment is processed. In some cases, it may take up to 24 hours for the service to become fully accessible.
2. Shipping of Physical Products
- Applicable Products: If you purchase any physical products related to the Tyre Pressure Platform (e.g., hardware devices, promotional materials), this Shipping Policy will apply.
- Shipping Locations: We currently ship products within India. For international shipping, please contact our customer support team to discuss options and potential additional costs.
3. Shipping Costs
- Standard Shipping: Shipping charges are calculated at checkout and will be based on the weight of the product, delivery location, and selected shipping method.
- Free Shipping: We may offer free shipping on certain products or orders that meet specific criteria, such as minimum order value or promotional offers.
- International Shipping: For orders shipped outside of India, additional shipping fees, taxes, and duties may apply. The customer is responsible for all additional charges.
4. Delivery Times
- Processing Time: Orders are typically processed within 1-2 business days.
- Estimated Delivery: Delivery times vary based on the shipping method selected at checkout and the destination. Standard delivery within India usually takes 5-7 business days.
- Tracking: Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
5. Shipping Partner
- Courier Services: We partner with reputable courier services to ensure your products are delivered safely and on time. Our primary shipping partners include [Courier Partner Names].
6. Order Status and Tracking
- Order Confirmation: After placing an order, you will receive an email confirmation with your order details.
- Tracking Information: When your order ships, you will receive an email with tracking information. You can use this tracking number on the courier’s website to monitor your shipment.
7. Delivery Issues
- Delayed Delivery: While we strive to meet delivery estimates, occasional delays due to weather, customs, or other unforeseen factors may occur. If your order is delayed, please contact our customer support team for assistance.
- Damaged or Missing Items: If your order arrives damaged or with missing items, please contact our customer support within 48 hours of receiving the shipment. We will work with you to resolve the issue promptly.
- Incorrect Address: It is the customer’s responsibility to provide the correct shipping address. If an incorrect address is provided, and the package is returned to us, you may be responsible for additional shipping charges.
8. Return Shipping
- Return Policy: If you need to return a product, please refer to our Return Policy for detailed instructions. Return shipping costs are typically the responsibility of the customer unless the return is due to a defect or error on our part.
9. International Orders
- Customs and Duties: For international orders, the customer is responsible for all customs duties, taxes, and any other fees associated with the shipment. These fees vary by country and are not included in our shipping costs.
10. Contact Us
For any questions or concerns regarding shipping, please reach out to our customer support team:
- Email: inflateproservices@gmail.com
- Phone: +91-99308 75757 (Available Monday to Sunday, 8 AM to 8 PM)
By placing an order with Inflate Pro Services Pvt. Ltd., you agree to the terms outlined in this Shipping Policy.