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Frequently Asked Questions - FAQs

General

  1. What is Tyre Pressure?

    Tyre Pressure is an innovative service provided by Inflate Pro Services Pvt. Ltd. that offers Tyre pressure monitoring and maintenance through a subscription-based mobile and web application.

  2. Who operates Tyre Pressure?

    Tyre Pressure is operated by Inflate Pro Services Pvt. Ltd., a company dedicated to enhancing your driving experience by offering reliable and efficient Tyre maintenance solutions.

  3. How does Tyre Pressure work?

    Tyre Pressure monitors your vehicle's Tyre pressure and provides you with detailed reports, alerts, and expert tips. Our trained staff will visit you at fixed intervals based on your subscription plan or on demand in case of emergencies to ensure your Tyres are in optimal condition.

Subscription and Services

  1. What subscription plans are available?

    We offer various subscription plans tailored to your needs, including options for regular maintenance visits at fixed intervals and on-demand emergency services.

  2. How can I subscribe to Tyre Pressure services?

    You can subscribe to our services through our mobile or web application. Simply choose the plan that best suits your needs and follow the prompts to complete your subscription.

  3. What services are included in the subscription?

    Our subscription includes Tyre pressure monitoring, regular maintenance visits by our trained staff, emergency services on demand, notifications and alerts, detailed reports on Tyre health, and expert maintenance tips.

  4. Can I request a service visit outside of my regular schedule?

    Yes, you can request an emergency service visit through the app if you encounter an urgent situation with your Tyre pressure.

Payment and Refunds

  1. How are the subscription fees structured?

    Subscription fees vary based on the plan you choose. The fees are detailed on our platform and are subject to change. You will be notified of any changes in advance.

  2. Are the subscription fees refundable?

    Subscription fees are generally non-refundable. However, refund requests will be evaluated on a case-by-case basis as outlined in our refund policy.

  3. How do I make payments for the subscription?

    Payments are processed through a third-party payment gateway. You must comply with the terms and conditions of the payment gateway provider. We accept various forms of payment, including credit/debit cards and digital wallets.

Eligibility and Usage

  1. Who can use Tyre Pressure?

    Any individual or entity with the legal capacity to enter into a contract can use Tyre Pressure. Users must be at least 18 years old and possess a valid driving license for Maharashtra and India as a whole.

  2. What information do I need to provide for registration?

    You need to provide accurate and complete information, including your name, contact details, vehicle details, and payment information, during registration.

Data Privacy and Security

  1. How does Tyre Pressure handle my data?

    We prioritize your data privacy and security. Your data is stored and processed on secure Amazon Web Services (AWS) servers. Our Privacy Policy details how we collect, use, and protect your information.

  2. Will my data be shared with third parties?

    Your data will only be shared within the Company and with third-party service providers involved in delivering our services. All data sharing is conducted in accordance with applicable laws and our Privacy Policy.

Technical and Support

  1. What if I encounter technical issues with the app?

    If you encounter any technical issues, please contact our customer support team via email at inflateproservices@gmail.com or by phone at +91-99308 75757 (Monday to Sunday between 8 am and 8 pm).

  2. How can I provide feedback or suggestions?

    We welcome your feedback and suggestions. You can reach out to us via email or phone. Your feedback helps us improve our services and the overall user experience.

Terms and Conditions

  1. Where can I find the Terms and Conditions?

    Our Terms and Conditions are available on our website and within the mobile and web applications. We encourage you to review them regularly to stay informed about any updates or changes.

  2. What happens if I violate the Terms and Conditions?

    Violating the Terms and Conditions may result in the suspension or termination of your access to the platform and services. We reserve the right to take appropriate action as necessary.

If you have any other questions, feel free to contact our support team. We're here to assist you.